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1.1 This policy applies to the online courses running in partnership with, ‘Higher Ed Partners (UK)’.
1.2 All sums due to the University in respect of clause 1.1 must be paid to the University in UK Pounds Sterling, through the payment system provided during online registration. Students should not pay tuition fees via any other payment method other than the system provided in online registration.
2.1 Tuition Fees are reviewed annually and may increase each academic year. The academic year runs from 1st August until 31st July. The fee increase will apply to all students except where the course has been paid for in full at first registration.
2.2 Self-Funded Students will be asked to register for modules at each of the 6 intakes during the course year. Tuition fees are to be paid at each intake on a module-by-module basis. Student who wish to pay for the course in full instead of module-by-module should contact the Finance Team.
2.3 Scottish Students may be eligible to apply to SAAS for a PG loan of £7,000.00 (full-time) or £3,500.00 (part-time). If taking the course part-time, a PG Loan application will need to be submitted to SAAS each course year. Successful applications will be notified electronically to us by SAAS and will show during online registration. Any portion of fees not covered by the SAAS PG Loan will need to be paid by the student in order to complete registration. If the University does not have confirmation of the SAAS PG Loan, students will be regarded as Self-Funded, and must pay as outlined in clause 2.2 above.
2.4 English/Welsh Students can apply to Student Finance for a PG loan. If the PG loan application is successful, Student Finance will notify SLC who will make payments direct to the student in 3 instalments (usually 1 instalment per term). Therefore, students are deemed to be self-funded and must pay tuition fees as outlined in clause 2.2 above. Northern Irish Students are required to forward their funding notification directly to the Finance Team at registration as SLC pay us directly.
2.5 Sponsored Students who have obtained sponsorship from another organisation (e.g. employer, charitable trust etc) can raise and send an invoice to their sponsor during registration. sponsors must pay the invoice before the student can complete registration. NOTE: Sponsors are not able to pay on a module-by-module basis. the invoice raised should reflect the full amount being paid by the sponsor. Alternatively, students can pay module-by-module in accordance with clause 2.2 above and then reclaim payment back from the sponsor. The sponsor may require a statement of account as evidence of payment made, which can be obtained from the MyFinance section in OASIS.
3.1 Self-funded Students can take a study break in-between modules for a duration of 1 or 2 modules. A maximum of 6 study breaks (6 modules) are permitted during the programme, but students cannot take more than 2 consecutive study breaks (2 modules) at any one time.
Where a student is not on a study break and does not register for the next module by the payment deadline (see clause 5.5 for payment deadlines), the student will be placed onto a default study break.
Where a student is due to return from a study break and does not register for the next module by the payment deadline, the student will be placed on the 2nd module study break (or if this has already been used, withdrawn).
Any study breaks taken will increase the length of a programme duration. Due to the modular structure operating on a carousel basis, the wait time for specific modules may exceed initial expectations. Therefore, students should discuss their study breaks and intentions with the Student Success Co-ordinator so that the full impact of the study break can be advised.
3.2 SAAS Funded Students are not permitted to take any study breaks due to the SAAS PG loan rules. If a break is required, a formal suspension must be applied for (see clause 4 below).
4.1 Suspension Process: Students may apply to suspend study for a period of up to 12 months by writing to the Director of Student and Academic Services . Only one suspension will be granted during a student’s period of study. Where a suspension is granted, a return to study date will be agreed. The student must return and register on the agreed date or be withdrawn.
4.2 Self-Funded Students: If the date of suspension is within 14 calendar days of the current module’s payment deadline, the fee for this module will be credited. If the date of suspension is after 14 days, fees will not be credited (see clause 5.5 for the 14 days’ deadline). In all cases, any balance of monies received will not be refunded, instead they will be carried forward until the student returns to study.
4.3 SAAS funded students: Depending on the date of suspension, SAAS may revoke part or all of the PG loan. In this scenario, students will be liable to pay fees for any modules previously studied that the PG loan initially covered. Students seeking to suspend studies are advised to contact SAAS to discuss financial implications as these are assessed on a case-by-case basis. Where a PG Loan is not revoked, any balance of monies will be carried forward until the student returns to study.
5.1 Withdrawal Process: Students must contact the Student Success Co-ordinator to discuss the implications of withdrawal and formally withdraw if an alternative option is not possible.
5.2 Self-Funded Students (paid course in full): If the date of withdrawal is within 14 calendar days of the current module’s payment deadline, fees for future modules not studied (including the current module) will be credited and a refund arranged. If the date of withdrawal is after 14 days of the current module’s payment deadline, fees for future modules not studied (excluding the current module) will be credited and a refund arranged. (See clause 5.5 for the 14 days’ deadline.)
5.3 Self-Funded Students (paying module-by-module): If the date of withdrawal is within 14 calendar days of the current module’s payment deadline, fees for that module will be credited and a refund arranged. If the date of withdrawal is after 14 days of the current module’s payment deadline, the fees for that module will remain, no refund will be due, but fees for unstudied future modules will not be incurred. (See table in clause 5.5 for the 14 days’ deadline.)
5.4 SAAS Funded Students: Fees due will be calculated in accordance with clause 5.3 above. If the date of withdrawal is prior to the relevant SAAS cut-off date, SAAS will revoke the PG loan. Students will become liable to pay fees for any modules previously studied that the PG loan initially covered. If the date of withdrawal is after a SAAS cut-off date, the PG loan will remain to cover fees for the modules previously studied.
5.5 Deadlines
|
Payment Deadline |
Module Start |
14 Days’ Deadline |
|
29 August 2024 |
02 September 2024 |
12 September 2024 |
|
24 October 2024 |
28 October 2024 |
07 November 2024 |
|
02 January 2025 |
06 January 2025 |
14 January 2025 |
|
27 February 2025 |
03 March 2025 |
11 March 2025 |
|
24 April 2025 |
28 April 2025 |
06 May 2025 |
|
19 June 2025 |
23 June 2025 |
01 July 2025 |
6.1 In line with UK Anti-Money Laundering legislation, all authorised refunds will be returned, via the same payment system, to the source account that the money was received from. Refunds will not be made in cash.
6.2 All refunds will be calculated in UK Pounds Sterling. The University will not refund any shortfalls due to exchange rate fluctuations or offer compensation for any transaction charges incurred.
6.3 Refunds will be paid at the end of each calendar month, but at busy times, it may take longer.
6.4 Refunds will not be paid in the event a student provides incorrect or fraudulent information on their application.
7.1 Our aim is to resolve issues of dissatisfaction by conducting a thorough and fair investigation. For further information, please view the University’s Complaints Handling Procedure.