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The aim of this policy is to provide guidance on how the fee reductions/refunds are calculated and paid by the University.
1.1 Although all reductions/refunds are at the discretion of the University, the aim of this policy is to provide guidance on how the fee reductions/refunds are calculated and paid by the University.
1.2 This policy relates to payments received directly from any current/former student or sponsor in relation to tuition fees. It also extends to refunds for other types of fees such library refunds. NOTE: This policy does not apply to students taking the 100% online courses through Higher Ed Partners UK (HEP UK). The online courses policy can be located Here.
1.3 In all cases, any other debt owing to the University will be subtracted from any refund due.
2.1 Students must not intentionally overpay any fees due to the University in order to obtain additional living costs or circumvent any government regulation or restriction. The University is not able to act as a clearance account and must conform to UK anti-money laundering legislation.
2.2 Where a student’s account is in credit as a result of a fee adjustment or overpayment, the University may request that the credit balance is carried forward into the following academic year instead of refunding it.
2.3 A full refund of fees paid, will be given in the following circumstances:
2.4 In the event that a student’s studies have been terminated by the University for academic, financial or disciplinary reasons, a student will be liable to pay full fees for each term that they have commenced.
2.5 Consideration for a fee reduction/refund may, on a case-by-case basis, be given to students who have withdrawn/suspended due to exceptional circumstances. (This does not include academic or financial reasons). Students must email any such request to finance@abertay.ac.uk.
3.1 The University will apply the following rules when calculating fee liability for UK students who withdraw or suspend their studies, provided that the student has followed the correct withdrawal/suspension procedure.
Read: Further information on the withdrawal/suspension procedure on the intranet.
3.2 FEES (TAUGHT): Undergraduate & Postgraduate
|
Date of Withdrawal/Suspension |
Full-Time & Part-Time Students |
|
Date of registration to 4 October 2024 |
10% of fees due for the full academic year* |
|
5 October 2024 to end of Term 1 |
Full fees for all modules taken in Term 1 |
|
Start of term 2 to 7 February 2025 |
Full fees for all modules taken in Term 1** |
|
8 February 2025 to end of term 2 |
Full fees for all modules taken in term 1 and 2 |
|
Start of term 3 to 6 June 2025 |
Full fees for all modules taken in term 1 and 2** |
|
7 June 2024 to the end of term 3 |
Full fees for all modules taken in term 1, 2 and 3 |
* For UG Scottish (Home) students who join the university for the first time in September 2024 and who fully withdraw prior to and including 1 November 2024, the 10% charge will not be applied.
**For students commencing their studies in Term 2 or 3 who withdraw or suspend their studies by 7 February 2025 or 6 June 2025 respectively, will be liable to pay 10% of fees due for the full academic year.
Students who are withdrawn by the University progress panel after Term 1 exams, will be liable to pay tuition fees for Term 1 only. Fees relating to future terms will be credited. The official withdrawal date will be reported as 7 February 2025.
NOTE: Students who register for a full time Postgraduate (taught) programme and choose to graduate with a Postgraduate Diploma instead of a Masters will not be entitled to a reduction or refund of tuition fees.
3.3 FEES (RESEARCH): Postgraduate
|
Date of Withdrawal |
Full-Time & Part-Time Students |
|
Within 3 weeks from the start date |
10% of fees due |
|
After 3 weeks from start date but before 6 months |
50% of fees due |
|
After 6 months from the start date but before 1 year |
100% of fees due |
NOTE: Students who suspend/defer their studies will not be eligible for a refund. Any pre-payment of fees will be carried forward until they return.
4.1 New students who withdraw after paying the 50% tuition fee deposit but before registration will have 10% of the full tuition fee retained in all cases except where a student visa has been refused. New students who wish to defer their entry to the University until the following year must notify Student Academic Services in writing before the course start date. Any tuition fee deposit paid will be carried forward to the following year.
4.2 Students who wish to withdraw/suspend after they have registered for a course will be due tuition fees in accordance with clause 3 above.
4.3 Where a refund is due back to the student and a CAS has been issued, the student must provide evidence that they have left the UK and returned to their home country before any refund is paid.
5.1 For items which are lost or not returned, a non-refundable invoice will be raised.
6.1 In line with UK Anti-Money Laundering legislation, all authorised refunds will be returned to source where one is established. Wherever possible, all refunds will be paid via Flywire or Debit/Credit Card. Refunds will not be made in cash.
6.2 If a source cannot be determined and a refund is to be paid to a 3rd party, then authorisation will be obtained from the student.
6.3 Refunds must be requested by the 20th of each month in order to be processed at the end of each month. NOTE: At busy periods, this may take longer.
6.4 All refunds will be calculated in UK Sterling. The University will not refund any shortfalls due to exchange rates fluctuations, or offer compensation for any transaction charges incurred.
6.5 If a student does not respond to emails/phone calls (a minimum of 3) advising that a refund is due, the amount to be refunded will be written off. Sums under £5.00 will automatically be written off.
7.1 Our aim is to resolve issues of dissatisfaction by conducting a thorough and fair investigation.
For further information, please view the University’s Complaints Handling Procedure.