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A full refund of the tuition fee deposit will be issued unless:
The applicant has submitted fraudulent information or documents as part of their application.
The applicant has provided false or misleading information, or withheld relevant details, in an attempt to obtain a CAS.
A full refund of the tuition fee deposit will be issued in the following circumstances:
The degree programme is no longer available, and the applicant does not wish to pursue an alternative.
The applicant has requested a deferral, but the deferral cannot be granted.
The applicant did not receive their visa outcome in time to enrol due to genuine delays in visa processing beyond UKVI service standards.
The applicant was refused a visa for reasons not related to fraudulent or misleading submissions.
The applicant’s fee status/visa status was reassessed, and a CAS was no longer required.
Mitigating circumstances have prevented the applicant from attending their visa appointment or travelling to the UK.
Refunds will not be issued if:
The visa was refused due to fraudulent or misleading submissions.
CAS or visa sponsorship is withdrawn due to fraudulent activity or omissions discovered after CAS issuance.
In all other cases, 10% of the full tuition fee will be retained.
In all cases 10% of the full tuition fee will be retained.
Refund requests will only be considered if the applicant provides evidence of returning to their home country, including:
Photo page of the applicant’s passport.
Copy of return flight ticket showing the name of the applicant.
Evidence of entry stamp within applicant’s passport, showing they have entered their home country.
If this evidence is not provided or is found to be fraudulent, no refund will be issued.
Refund requests must be submitted within three months of the published course start date. Requests made after this period will not be considered, and no refund will be provided.
‘Seat secure’ deposits of £1,000 will be offered a full refund if requested prior to the 1 June 2026. After this date, the guidelines set out above apply to the full deposit the applicant has made, including the ‘seat secure’ deposits of £1,000.
Any applicant wishing to seek a refund of a Tuition Fee Deposit should email their request to admissions@abertay.ac.uk.
Once a request is submitted, the Admissions Team will review the applicant’s circumstances against the criteria above. If approved, the Finance Team will aim to process the refund within four weeks.
In line with UK Anti-Money Laundering legislation, all authorised refunds will be returned the same way they are paid, via Flywire, back to the originating account. All refunds will be calculated in UK Sterling. The University will not refund any shortfalls due to exchange rates fluctuations, or offer compensation for any transaction charges incurred.
Refund requests made after enrolment will be processed in accordance with the Student Refund Policy.